Ushur
- 08/02/2023
- Series C
- $50,000,000
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance.
Learn more at: www.ushur.com
- Industry Software Development
- Website https://ushur.com/
- LinkedIn https://www.linkedin.com/company/ushur-me/
Related People
Simha SadasivaCo Founder
Technology Executive:
During the past 20 years, I have proven my leadership and management expertise through a variety of engagements during which I dealt effectively with a startup going IPO, two major M&As, and sudden shifts in the marketplace that required preemptive response. My key strengths are creating highly differentiated products with exceptional launch strategies. I am expert at building and managing teams for startups and public companies. My core strengths are in transforming concepts into products using sustainable processes to guarantee quality & rapid development. As head of a business unit, I have employed this expertise to deliver new products that account for several hundred millions of USD of product revenues. My focus is creating new products in Consumer Web, Enterprise and Service Provider domains by assembling crack teams and inspiring them to build, market and sell the best products in the marketplace. My global experience includes managing and working with teams in US, UK, Israel, India, South Korea, and Australia and managing customers in over 30 different countries with cultural awareness.
I bring the following unique skills to my job:
Innovation: Incubate concepts to create and deliver new products. Shepherd patent programs for IP protection & foster an environment of innovation. Establish sustainable marketing and sales processes to grow new product sales.
Customers: Understand how customers see value in a company’s offerings and transform internal processes to make the company customer-centric.
Teams: Organize teams by providing them the necessary training and mentoring. Install infrastructure and processes to allow teams to create exceptional outcomes.
Process: Translate deep understanding of effective management into practices to result in highly efficient delivery systems for products, sales, services and support.
Results: Establish stakeholder plans throughout the organization to create the most impacting outcomes.