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Sera Systems
United States
- Grapevine, Texas
- 26/05/2023
- Series B
- Undisclosed Amount
Sera™ is the digital business assistant designed to meet the needs of the multi-billion-dollar home services industry.
We provide a comprehensive business solution – not just another toolkit you need to manage. With Sera™, the days of needing to increase your overhead to manage your growing business are gone. Our patent-pending software solution improves employee morale by simplifying the most time-consuming business tasks, increasing productivity and profitability. Additionally, the software provides data-based business optimization and marketing solutions. Most importantly, Sera™ enables small business owners to get their life back and medium to large business owners to drastically lower their operating cost.
Sera™ is a cloud-based software platform with accompanying apps that enable home service companies to move their businesses into the green by simplifying operations, increasing revenue, improving customer service, and increasing employee satisfaction.
Created by experts in the home service industry with the greatest software developers in the nation,Sera™ is a full-scale business solution for the multi-billion-dollar residential home services industry with smart dispatching, simplified quotes & invoicing, comprehensive reporting, marketing automation, customizable business optimization recommendations, a CRM, a mobile solution for field techs, a customer application that provides unparalleled customer service, and API integration with QuickBooks.
Sera™ is the fastest growing preferred software solution for the world's most successful plumbing, HVAC, and electrical companies who are ready for the new ERA in Service Automation!
- Industry Software Development
- Website https://sera.tech/
- LinkedIn https://www.linkedin.com/company/serasystems/
Related People
Billy StevensFounder
United States -
Dallas-Fort Worth Metroplex
Attention Service-based Business Owner,
Are you losing business because of lost or missed appointments?
Does your dispatcher get stuck working on non-revenue generating tasks?
Could you benefit from an appointment-booking funnel?
Hello!
My name is Billy.
Thank you for visiting my LinkedIn profile.
You may already know this -- The dispatcher for a service-based business is the most important job to increase profitability.
Automating manual tasks is a key pathway to sustainable growth for your business.
But before we jump right into it, let me tell you about the good 'ol days...
I began my professional career in 1996 with Berkeys, an HVAC and plumbing business based in South Texas. I purchased Berkeys in 1996 with a $10,000 loan from my father-in-law.
Not having much experience in the trades allowed me to look outside of the box as I grew the company.
The first thing I did was cleaned up our image as plumbers. Implemented other time saving strategies and had weekly training meetings. These things seem ordinary now but no other companies were doing this at the time. We always kept ourselves ahead of our competition.
One thing I learned at Berkeys was -->> Dispatchers are pulled in every direction... by technicians, CSRs, managers, owners, customers & support staff.
Compounding the problem, current software requires even MORE staff. Crazy!
The key obstacle to growth is the chaos in the office. Industry software is fundamentally flawed... It not only ignores the chaos, it compounds it!
And nobody has created a viable solution!
Until now.
Enter: **drum roll** .... ServiceSHIFT!
ServiceSHIFT’s specialized system will help you simplify operations and improve your bottom line so your business can grow.
(PS - I know how to grow a service-based business... My home services business sustained a jaw-dropping 24% cash flow, when the norm is 6-8%.)
These are the ways ServiceSHIFT can help plumbing, HVAC, electrical, and other service-based local businesses:
>> Increase worker efficiency
>> Optimized appointment scheduling
>> Technician tracking
>> Higher sales closing rate
>> SMART dispatching
The best way to reach me is here on LinkedIn.
Just send me a connection request and drop me a message!
The second best way is to schedule a call with a serviceSHIFT expert on our website: www.serviceshift.com
If you have any questions related to HVAC, plumbing, or electrical service businesses then please consider me a resource.
Until then my friend…
-Billy
billy@serviceshift.com
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