OnRamp(US)

United States - Boston, MA

• 19/07/2024
• Seed
• $14,200,000

OnRamp is dynamic customer onboarding software that helps onboarding and implementation managers turn any high-touch customer onboarding process simple.

Dynamic onboarding with OnRamp reduces effort for customers to complete steps and cuts manual steps for your team. The result is improved onboarding efficiency, outcomes, and customer experiences.

Empower customers with a delightfully simple and dynamic action plan. OnRamp action plans guide customers through relevant tasks, videos, forms, surveys, files, and other actions and enablement, one step at a time, based on their inputs as they go.

Every step is tracked and feedback is collected along the way to keep you informed on customer progress, trigger next steps on your end, and help you improve.

- Enable your team with a proven playbook for every customer.
- Dynamically guide and enable customers through every step of the process.
- Get reporting on onboarding efficiency, outcomes, and experience.
- Optimize your way to predictable, scalable customer onboarding processes.
- Onboard customers 2x faster and scale without growing headcount.

With OnRamp, customer onboarding and implementation managers can actually do more with less and deliver white-glove onboarding and enablement at scale.

Learn more and get a demo at https://onramp.us

Related People

Paul HolderCo Founder

United States - Boston, Massachusetts

I’m cofounder at OnRamp, where we help teams infuse world-class customer onboarding into their DNA to create better implementation experiences.

Prior to OnRamp, I led Customer Success at Troops, a SaaS startup changing the way humans interact with their CRMs, and customer onboarding at VTS, which is transforming the commercial real estate industry.

LinkedIn https://www.linkedin.com/in/paulcholder/