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Netomi
United States
- San Mateo, California
- 21/11/2021
- Series B
- $30,000,000
Netomi helps companies deliver higher quality customer experiences at scale with AI. If customer service is not a priority, you don't have to read any further.
Warner Bros, SodaStream, and HP trust Netomi's AI-first customer service platform to deliver eye-popping results.
Doing this all while significantly reducing cost.
Netomi is building the first Relationship Operating System and its three main benefits for companies are:
- Industry-leading resolution rates (automatically resolves 80% of routine customer service inquiries)
- Improved resolution time
- Increased customer satisfaction and support quality
People love our patented, no-code platform, which works across messaging, chat, email and voice.
The platform also understands 100+ languages - ¡Qué bueno!
Netomi is based in San Francisco and has offices in Toronto, New York, and India. Want to work from your home office? We have remote options as well!
We can't hire fast enough, join this incredible team today!
- Industry Internet Publishing
- Website https://www.netomi.com/
- LinkedIn https://www.linkedin.com/company/netomi/
Related People
Puneet MehtaFounder
United States -
ND
Netomi is hiring leaders within Deep Learning, Product Management and more.
Netomi is the leading artificial intelligence platform for customer experience. We help companies build a workforce multiplier by seamlessly integrating AI into the workforce, automating high-quality resolutions to repeatable issues, and empowering knowledge workers / agents to more effectively manage complex customer needs. We are applying the deep learning technology once reserved for high-powered algorithmic trading to build out some key aspects of modern interaction computing and commerce.
Before Netomi, Puneet spent much of his career as a tech executive on Wall Street, building low-latency AI and Integration engines to power large-scale trading systems and help high-frequency trading desks quickly identify actionable signals.
Business Insider magazine named Puneet in ‘The Silicon Alley 100: New York’s Coolest Tech People In 2010’ and ‘35 Up-And-Coming Entrepreneurs You Need To Meet’. Crain's Business Magazine named Puneet in 'People to Watch in Silicon Alley'.
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