Deskpro

United Kingdom - London, Wimbledon

• 25/06/2024
• Series A
• $25,000,000

Deskpro is a helpdesk software solution that helps companies manage their communication with their customers and user base across multiple channels; email, live chat, voice, and social media. Includes all relevant support tools such as ticketing, live chat, CRM, and knowledgebase.

Clients for Deskpro have come from a range of industries. Some of the more well-known include:

Microsoft, Siemens, P&G, Vodafone, HMRC, CapitalOne, Panasonic, NHS, Valve, Brown University, Hotel Chocolat, Garmin, Team USA, Arrow, Pure, Xerox, 1&1, Booz Allen Hamilton, US Department of Defence.

Some of the awesome benefits of working at Deskpro:

- We are a friendly startup team based in central Wimbledon, a 3-minute walk from the mainline train station.
- Fantastic transport links (train, District and Northern line tubes, buses, trams), all within a 3-minute walk.
- 2-minute walk from shops, restaurants, pubs, and gyms.
- Lovely new offices, BBQs in the summer, team Monday breakfasts, and Friday lunches. Unlimited coffee, tea, soft drinks and snacks, and beers for Friday afternoon.
- A mixture of autonomy over your role and real responsibilities to the team and business.
- Competitive salaries and company bonus scheme.
- Your choice of computer equipment.
- Bike storage, Parking options, Pension Scheme

Related People

Brad MurdochFounder

United States - Austin, Texas

I am fortunate enough to lead the amazing team at Deskpro. Deskpro develops ultra-flexible AI-driven help desk software that enables organizations around the globe to provide better customer-facing and internal support experiences through a centralized and user-friendly interface for managing support interactions across multiple channels such as email, live chat, phone, and social media.

Deskpro automates repetitive, complex, and time-intensive processes, resulting in a more engaged and productive staff, leading to better customer experiences. Deskpro is extremely customizable and can be securely deployed in Deskpro’s cloud, a customer’s private cloud or on-premise in a customer’s data center.

LinkedIn https://www.linkedin.com/in/brad-murdoch-b16147/