JourneyTrack

United States - Wilmington, Delaware

• 25/10/2023
• Unknown
• $1,500,000

We are building the Customer Experience Cloud for today's leading brands. Join our mission at www.journeytrack.io.

JourneyTrack.io has pioneered a customer-first, enterprise-grade SaaS experience management platform, enabling organizations to understand, optimize, and prioritize their customer experience. Brands struggle to deliver the seamless journeys consumers demand across physical and digital channels, geographies, demographics, and more. JourneyTrack allows them to create, govern, and democratize personas and end-to-end user journeys across the organization, harnessing actionable insights and benchmarking improvements over time, with the goal of delivering ideal customer experiences - globally. This cloud-based collaboration suite is designed to handle the complexities and needs of enterprise-level teams, and it was created with input from 15 world-renowned brands to ensure it fills the gaps and challenges they face.

Related People

Ania RodriguezFounder

United States - Miami, Florida

Ania Rodriguez is the CEO and founder of JourneyTrack, a customer experience journey management platform that helps businesses create exceptional customer experiences. She has over 24 years of experience in user research and design, customer experience strategy, and product innovation, working with Fortune 500 companies across various industries.

Ania is passionate about putting the customer at the center of everything she does and is dedicated to helping businesses optimize their customer journey and deliver personalized experiences that drive loyalty and growth. She is also an advocate for inclusive design, ensuring that her products and services are accessible, usable, and enjoyable for all customers. She holds a B.S. from Carnegie Mellon and a M.S. from the University of Miami in Industrial Engineering with a concentration in Human Factors. She is a mother of 3, a board member of Kristi House, and a leader in several professional and women's organizations.

LinkedIn https://www.linkedin.com/in/aniah/