IrisCX
- 27/02/2023
- Seed
- $4,600,000
IrisCX is transforming enterprise customer experience with a data-rich video platform that empowers customer experience providers to solve problems in real time and consumers to self-solve at scale.
We're an alumni of Stage 2 Capital's accelerator, Acceleprise (now Forum VC) and Google for Startups.
- Industry Software Development
- Website https://www.iriscx.com/
- LinkedIn https://www.linkedin.com/company/iriscx/
Related People
Guillermo SalazarFounder
“Build bridges, not moats.”
I work with incredible people to help organizations mobilize around their data so they can make higher quality decisions; and I work with customers to help them articulate their challenges so they can better understand their alternatives. I believe in abundance, entrepreneurial and lean thinking.
I am grateful to have been invited to help teach others through delivering the following presentations or leading the following forums:
• Podcast (2020): Calgary Business Podcast: https://anchor.fm/allen-wazny/episodes/Episode-112--Guillermo-Salazar--founder--ICwhatUC-and-Raven-Hockey--7-April-2020-ecgnq3
• Podcast (2020): Tyler Chisolm - Current and Critical https://www.collisionsyyc.com/episodes/e32-current-amp-critical-guillermo-salazar
• Podcast (2020): Tyler Chisholm Collisions Calgary https://share.transistor.fm/s/948c02fa
• Podcast (2019): HVAC Uncensored - https://hvacuncensored.libsyn.com/icwhatuc-with-guillermo-salazar
• Storytelling to establish emotional connections & understand your customer’s needs. (2016)
• HANA Data Modelling: Contrast in memory vs. physical modelling best practices. (2016)
• The Data Self Service Imperative (2016)
• Cloud platforms are changing the professional services business model (2016)
• Information Management & Business Intelligence Leaders dinner series (2015, 2016)
• Insight Driven Organizations: Decision Systems; Required elements for content platforms that scale to your organizations long term data needs. (2015)
• Innovation Imperative: Western Canada Conference (2014, 2015)
• BI 4.0: the disruption affecting our business (2015)
• Deloitte 360: Data and Analytics crossroads (2014)
• Supply Chain Data & Analytics Showcase (2014)
• Supply Chain Directors Conference – Speaker (2014)
• Understand your users: Operationalize your data with information integration (2008)
• The secret architecture trick behind real-time analytics (2008)
My Specialties Include:
• Customer teaching, listening & understanding
• Team Leadership & Coordination
• Critical and Creative thinking
• Information and Business Integration & Strategy
• Digital Integration & Customer Experience
• User Experience / User Interface
• Enterprise Information Management
• Data Management & Analytics
• Agile Delivery & Kanban