Acqueon

• 26/10/2022
• Unknown
• Undisclosed Amount

Acqueon is the leading Conversational Engagement platform enabling proactive revenue generation and proactive service for enterprises. The platform is comprised of an advanced outbound Campaign Manager and Acqueon AiQ, built-in Real-time Agent Guidance, Coaching & Live QM. Acqueon Engagement Cloud integrates with all leading Contact Center solutions, as well as Salesforce, Epic EHR & many other widely used systems of record.

Using the platform’s omnichannel campaign orchestration and analytics, customer-obsessed enterprises are empowered to make the transformative shift from reactive to proactive customer, patient & citizen engagement. Acqueon helps organizations maximize the full potential of every customer or patient conversation through next-best-action intelligence and contextual data that can be used by the entire business to make smarter, more informed & data-driven decisions.

More than 110,000 agents use Acqueon Engagement Cloud to execute over five billion voice & digital interactions annually, powering proactive Sales, Service & Collections strategies for hundreds of the world's largest organizations including Goldman Sachs, US Bank, Centene Corporation, Cigna, Toyota Financial Services, Coca-Cola, Dish Network, Elevance (formerly Anthem), Costco & multiple high profile government agencies.

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